Type is the voice your customer hears first
A typeface sets your tone of voice before the first sentence is read. Choosing it is a strategic act, not a cosmetic one.
✦ Design
Performance isn't a plugin you install at the end. It's a hundred small choices, and most of them are made before a line of code is written.
“Can you make the site faster?” is the most common thing we get asked after a build that wasn’t ours. The honest answer is usually: the site isn’t slow because of one thing. It’s slow because of fifty decisions, each of which felt perfectly reasonable in isolation.
Speed isn’t a setting. It’s a discipline — a posture you hold from the first wireframe to the last deploy. By the time someone reaches for a caching plugin, the expensive mistakes are already baked in.
The heaviest thing on most websites isn’t the code. It’s the choices: an autoplaying hero video, a slider nobody asked for, four web fonts in nine weights, a stock photo exported at 4,000 pixels to sit in a 600-pixel box. None of that is an engineering problem. It’s a design brief that never had a performance budget.
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Speed isn’t a setting. It’s a posture you hold from the first wireframe to the last deploy.
We give every project a budget before we design: a ceiling on total page weight, a maximum number of fonts, a hard rule that nothing blocks the first paint. The budget isn’t a punishment. It’s the constraint that makes the design sharper — the same way a tight word count makes the writing better.
Where the seconds go
Fix those four and you’ve fixed most sites. None of them require a rewrite. All of them require someone deciding they matter before launch, not after.
Every hundred milliseconds of delay measurably costs conversions. Google notices too — speed has been a ranking factor for years, and the Core Web Vitals it grades you on are exactly the things teams cut to hit a deadline. A slow site is a tax you pay on every visitor, forever, compounding quietly in the background.
We ship on a 95-plus Lighthouse baseline, and we hold it the boring way: a budget agreed up front, images that render at the size they’re shown, fonts subset and self-hosted, scripts loaded only when they earn their place, and an audit on every deploy that fails the build if the number drops. No heroics — just refusing to let it slip in the first place.
Steal our pre-launch checklist
Run that list and you’ll catch ninety percent of what makes sites feel slow. The last ten percent is engineering. The first ninety is just caring earlier than is comfortable.
Users don’t read your Lighthouse score. They feel it — in the tap that responds instantly, the page that doesn’t lurch, the sense that the thing is well-made. Speed is the most invisible part of craft and the most felt. Your website probably isn’t slow because of a missing plugin. It’s slow because somewhere upstream, fast stopped being a requirement. Make it one again.
✦ Enough reading
If a dispatch struck a nerve, that's usually the start of a project. Tell us what's broken — we'll tell you honestly whether we can help.