Terms of Service

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Effective Date: October 1, 2026
Last Updated: October 1, 2026

1. Acceptance of These Terms

These Terms of Service (“Terms”) govern your access to and use of https://leapinglemurmedia.com/ (the “Site”), operated by Leaping Lemur Media (“Leaping Lemur Media,” “we,” “us,” or “our”).

By accessing or using the Site, submitting a contact or free report request form, requesting information, engaging our services, or opting in to receive communications from us, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use the Site.

2. Our Services

Leaping Lemur Media is an independent brand and growth studio.

Our services may include:

  • Branding and brand strategy
  • Marketing strategy
  • Growth strategy
  • Audience and market insights
  • Website and digital marketing services
  • Creative services
  • Consulting
  • Discovery calls and consultations
  • Reports and resources
  • Client support
  • Related marketing and business services

Specific services, deliverables, pricing, timelines, and responsibilities may be governed by a separate proposal, agreement, statement of work, invoice, or client contract.

We reserve the right to modify, suspend, or discontinue any website feature, service, resource, or offering at any time.

3. Website Information

Information provided through the Site is intended for general informational and educational purposes.

Although we aim to keep information accurate and current, we do not guarantee that all website content will always be complete, current, or error-free.

Information on the Site does not constitute a guarantee of specific business, marketing, revenue, audience, or advertising results.

4. Contact & Report Request Forms

The Site may allow you to:

  • Contact our team
  • Request information
  • Request a free report
  • Request a consultation
  • Submit information about your business or marketing goals
  • Ask us to follow up with you

Submitting a form does not create a client relationship or obligate Leaping Lemur Media to provide services.

A client relationship is established only when Leaping Lemur Media and the client agree to applicable service terms or enter into a separate agreement.

You agree to provide accurate and current information when submitting forms through the Site.

5. SMS & Text Messaging Program

5.1 Program Description

Leaping Lemur Media may offer SMS communications to individuals who expressly choose to opt in.

Depending on the consent you provide, SMS messages may include:

  • Inquiry follow-ups
  • Discovery call confirmations
  • Scheduling or rescheduling updates
  • Requested report updates
  • Service-related communications
  • Client support messages
  • Project or account communications
  • Marketing tips or business updates
  • New service announcements
  • Promotions and special offers when separate marketing consent has been provided

Marketing and promotional text messages are sent only to users who separately consent to receive those communications.

5.2 How You Opt In

For our website SMS messaging program, users opt in through the form available at:

Contact

To opt in, you voluntarily provide your mobile phone number and actively select the applicable SMS consent checkbox before submitting the form.

SMS consent checkboxes are:

  • Optional
  • Clearly presented
  • Unchecked by default

Simply:

  • Visiting our website
  • Providing your phone number
  • Requesting a report
  • Submitting a contact form
  • Requesting information about our services

does not by itself constitute consent to receive SMS messages.

You must actively select the applicable SMS consent checkbox.

Separate consent options may be provided for:

Non-Marketing SMS Communications

These may include:

  • Inquiry follow-ups
  • Discovery call confirmations
  • Scheduling updates
  • Requested report or service-related updates
  • Project communications
  • Client support

Marketing SMS Communications

These may include:

  • Marketing tips
  • Business updates
  • New service announcements
  • Promotions
  • Special offers
  • Events
  • Other promotional communications

Selecting the non-marketing consent checkbox does not automatically enroll you in marketing messages.

Marketing SMS communications are sent only when you separately provide marketing consent.

Consent to receive marketing SMS messages is not a condition of purchasing or receiving goods or services from Leaping Lemur Media.

We may maintain records showing:

  • The mobile phone number provided
  • The date and time consent was provided
  • The form through which consent was collected
  • The type of communications you agreed to receive

5.3 Message Frequency

Message frequency may vary depending on:

  • Your inquiry
  • Requested services
  • Scheduled calls or consultations
  • Your relationship with Leaping Lemur Media
  • The types of communications you have opted in to receive

Marketing message frequency may also vary.

5.4 Message & Data Rates

Message and data rates may apply.

Leaping Lemur Media does not charge a separate fee solely for participating in our SMS messaging program.

Your wireless provider’s standard messaging and data charges may apply to messages sent to you and messages you send to us.

Please contact your wireless carrier for information regarding your plan.

5.5 Opting Out

You may cancel SMS communications at any time by replying:

STOP

to a message from Leaping Lemur Media.

After sending STOP, you may receive a confirmation message acknowledging your opt-out request. You will then stop receiving applicable SMS communications unless you subsequently provide consent again.

If you wish to receive SMS communications again after opting out, you may return to:

Contact

and provide your mobile phone number and actively select the applicable SMS consent checkbox again.

Opting out of SMS communications does not automatically unsubscribe you from email or other communication channels.

5.6 Help & Support

For assistance with our SMS messaging program, reply:

HELP

or contact us at:

Email: hello@leapinglemurmedia.com

5.7 Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery depends on your wireless carrier, mobile device, network availability, service availability, and other factors outside our reasonable control.

We do not guarantee uninterrupted or error-free SMS delivery.

5.8 Mobile Information & SMS Consent

Mobile phone numbers and SMS consent information receive additional protections.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors and service providers that support services such as customer service or SMS delivery is permitted only when necessary to provide those services on our behalf.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or provide:

  • Mobile phone numbers
  • SMS opt-in information
  • SMS consent records

to third parties or affiliates for their own advertising, marketing, or promotional purposes.

Mobile information may be provided only to service providers that help us operate our communications program, such as:

  • SMS messaging providers
  • Telecommunications providers
  • Aggregators
  • Customer relationship management providers
  • Scheduling providers
  • Customer support providers

These providers may use the information only as reasonably necessary to perform services on our behalf.

For additional information about how we handle personal information, please review our Privacy Policy.

6. Age Restriction

The Site and our SMS messaging program are intended for individuals who are at least 18 years of age.

You must be at least 18 years old to independently:

  • Submit personal information through the Site
  • Submit a contact or report request form
  • Opt in to SMS communications
  • Provide marketing consent
  • Engage our services
  • Agree to these Terms

By using the Site, submitting a form, or opting in to SMS communications, you represent that you are at least 18 years old and have the legal authority to agree to these Terms.

We do not knowingly collect SMS consent from individuals under 18.

If we learn that an individual under 18 has submitted SMS consent without appropriate authorization, we will take reasonable steps to remove that information from our messaging program.

7. User Responsibilities

When using the Site, you agree to:

  • Provide accurate and current information
  • Use the Site only for lawful purposes
  • Not submit false, misleading, fraudulent, or malicious information
  • Not impersonate another person or business
  • Not provide a mobile phone number you are not authorized to use
  • Not interfere with the Site or its systems
  • Not attempt to gain unauthorized access to the Site
  • Not introduce malware, viruses, or harmful code
  • Not scrape, harvest, or improperly collect information from the Site
  • Not misuse our forms, email, SMS, or other communication channels

8. Client Services

If you engage Leaping Lemur Media for professional services, additional terms may apply.

These may include:

  • Scope of work
  • Deliverables
  • Fees
  • Payment schedule
  • Client responsibilities
  • Timelines
  • Revision limits
  • Intellectual property ownership
  • Confidentiality
  • Cancellation or termination provisions

If a separate written client agreement conflicts with these general website Terms regarding the professional services being provided, the applicable client agreement will control for that engagement.

9. No Guarantee of Results

Marketing, branding, advertising, and business growth depend on many factors outside Leaping Lemur Media’s control.

We do not guarantee:

  • Specific revenue increases
  • Specific lead volume
  • Specific conversion rates
  • Specific audience growth
  • Search engine rankings
  • Advertising results
  • Social media growth
  • Sales performance
  • Business profitability
  • Any specific return on investment

Case studies, testimonials, examples, reports, projections, or past client results are illustrative and do not guarantee that you will achieve the same or similar results.

10. Intellectual Property

Unless otherwise stated, content available on the Site, including:

  • Text
  • Graphics
  • Logos
  • Branding
  • Images
  • Videos
  • Reports
  • Guides
  • Website design
  • Educational resources
  • Marketing materials
  • Other original content

is owned by or licensed to Leaping Lemur Media and may be protected by copyright, trademark, and other intellectual property laws.

You may access and use website content for personal or internal informational purposes.

You may not reproduce, distribute, modify, republish, sell, license, publicly display, or commercially exploit protected content without prior written permission.

Client-specific intellectual property rights may be governed by a separate client agreement.

11. Third-Party Websites & Services

The Site may contain links to or integrations with third-party services, including:

  • Social media platforms
  • Scheduling platforms
  • Email providers
  • Analytics tools
  • Payment providers
  • Advertising platforms
  • Embedded videos or content
  • Other external resources

We do not control independent third parties and are not responsible for their:

  • Content
  • Security
  • Availability
  • Privacy practices
  • Products
  • Services
  • Terms

Your use of third-party platforms is subject to their own terms and privacy policies.

12. Privacy

Your use of the Site and communications with Leaping Lemur Media are also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and safeguard personal information, including mobile phone numbers and SMS consent records.

Privacy Policy:
https://leapinglemurmedia.com/privacy-policy/

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

13. Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS TO THE FULLEST EXTENT PERMITTED BY LAW.

WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING:

  • SITE AVAILABILITY
  • ACCURACY OR COMPLETENESS OF CONTENT
  • FITNESS FOR A PARTICULAR PURPOSE
  • MERCHANTABILITY
  • NON-INFRINGEMENT
  • RESULTS OBTAINED FROM USE OF THE SITE
  • UNINTERRUPTED OR ERROR-FREE OPERATION

We do not guarantee that the Site or its servers will always be free from viruses, errors, interruptions, or other harmful components.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Leaping Lemur Media will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or related to:

  • Use of the Site
  • Inability to access the Site
  • Reliance on website information
  • Loss of data
  • Loss of business
  • Loss of revenue or profits
  • Third-party platforms
  • SMS or email delivery failures
  • Website interruptions
  • Unauthorized access outside our reasonable control

Nothing in these Terms excludes or limits liability where such limitation would be prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Leaping Lemur Media and its owners, contractors, employees, and representatives from claims, liabilities, losses, damages, and expenses arising from:

  • Your unlawful use of the Site
  • Your violation of these Terms
  • False or unauthorized information you submit
  • Your infringement of another person’s rights

16. Changes to These Terms

We may update these Terms periodically to reflect changes to:

  • Our services
  • Website functionality
  • Communication practices
  • SMS practices
  • Technology
  • Legal or regulatory requirements

When changes are made, we will update the Last Updated date at the top of this page.

Continued use of the Site after revised Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

18. Governing Law

These Terms are governed by applicable laws in the jurisdiction in which Leaping Lemur Media operates, without regard to conflict-of-law principles.

Nothing in these Terms limits any rights that cannot lawfully be waived or restricted.

19. Entire Agreement

These Terms, together with our Privacy Policy and any applicable separate client agreement, constitute the agreement between you and Leaping Lemur Media regarding use of the Site.

If a separate client agreement applies to professional services, that agreement will control to the extent it conflicts with these general website Terms.

20. Contact Information

If you have questions about these Terms, our services, or our SMS messaging program, contact:

Leaping Lemur Media

Website: https://leapinglemurmedia.com/

Email: hello@leapinglemurmedia.com

For SMS assistance, reply HELP.

To stop receiving SMS communications, reply STOP.